How to report a bug
Found something that doesn't work the way it should? We genuinely appreciate you taking the time to let us know. Bug reports from our users are one of the most valuable ways we improve Honeydew.
What to include in a bug report
The more detail you provide, the faster we can track down and fix the issue. When reporting a bug, please try to include:
- What happened -- Describe the unexpected behavior you experienced.
- Steps to reproduce -- Walk us through exactly what you did before the bug appeared (e.g., "I tapped Save, then switched to the Cookbooks tab, and the app froze").
- Device model -- For example, iPhone 15 Pro, Samsung Galaxy S24, or iPad Air (5th gen).
- App version -- You can find this in the Honeydew Settings screen.
- Screenshots or screen recordings -- A picture is worth a thousand words, especially for visual bugs or error messages.
How to send your report
Option 1: Email us
Send an email to support@honeydewcook.com with the details listed above. Use a subject line like "Bug report: [brief description]" so we can prioritize it appropriately.
Option 2: In-app feedback
Tap the Settings icon in the Honeydew app.
This opens a pre-filled email with your device info and app version already attached.
Write what happened, the steps to reproduce it, and attach any screenshots. Then hit send.
Even if you're not sure whether something is a bug or just unexpected behavior, go ahead and report it. We'd much rather hear about it and investigate than have a problem go unnoticed.
What happens next?
Once we receive your report, our team will investigate the issue. We aim to respond within 24-48 hours with an update. If the bug is confirmed, it will be prioritized for a fix in an upcoming release. Thank you for helping make Honeydew better for everyone!
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